FAQ –

1. How can I place an order?

Select your products, add them to the cart, and complete your purchase through our secure checkout.

2. What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express) and PayPal.

3. Is shipping free?

Yes ✅, shipping is free on all orders, with no minimum purchase required.

4. What are the delivery times?

  • Domestic: [X–Y business days]

  • International: [Y–Z business days] Delivery times may vary depending on the carrier or customs.

5. How can I track my order?

A tracking number will be sent to your email once your package is shipped.

6. Can I return a product?

Yes, you can return a product within [X days] of delivery, provided it is unused and in its original packaging.

7. How do refunds work?

Refunds are processed once the returned item is received and inspected. The amount will be credited to your original payment method within [X business days].

8. Do you offer exchanges?

Yes, exchanges are possible within [X days]. If the requested item is unavailable, a refund will be issued instead.

9. What if my package is lost or damaged?

Please contact us immediately and we will assist you in resolving the issue with the carrier.

10. How can I contact you?

📧 [Your email] 📍